![]() I want Sunday's paper delivered to me on Sunday. I am now offered Mon delivery of Sunday's paper. I call every Sunday and am told one will be delivered. My subscription is now extended to 5/16/16, but I rarely receive the paper. He did try to resolve the problem but to no avail. ![]() Since the beginning of this subscription there have been nothing but nondelivery issues. The charge was put on my MC and paid in full. It took 3 weeks before a paper was finally delivereIn the fall of 2014 I purchased a Sunday Telegram subscription via the telephone. I requested that my vacation hold be discontinued and Sunday paper be delivered effective 6/7/15. I hope to receive a reply, but I DOUBT IT. Crediting our account is of little help, we have been a loyal account for over 20 years and I do not think as an elderly account we should have to go out to our local CVS to get a paper. I think I may just have to call the Better Business Bureau. I will be calling again on Monday,( and hoping I actually get a paper, but I have my doubts. I know that there is a delivery person, because I know people who actually received a paper yesterday and today. Needless to say we are not happy, all the lies and this paper should be ashamed. Today is Sunday, NO PAPER, I called again and the message I get is, sorry but they are accepting home delivery calls today. but I was assured that I would receive Sundays paper. Friday NO paper, called again said they would let the dispatcher know and maybe no paper on Sat. Wrong, Thursday, no paper, I called again. no paper, I called again, well they said they are trying to get a delivery person, Said I should be getting my paper on Thursday and would make sure Wed. They said the would let the dispatcher know and will look into if they have a new delivery person. I asked why, they said not sure it shows we have the same delivery person as usual. still no paper I called again, sorry they would credit our account. No paper on Tuesday, so I called and they were sorry would credit us for the day. 1st.this was the last day our WONDERFUL delivery person, Peter retirement day.
0 Comments
Leave a Reply. |